Last updated: 21/11/2024

Welcome to Ayanda Tloti!
This Privacy Policy explains how Ayanda Tloti (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit ayandatloti.com (the “Site”), purchase artwork, use our services, subscribe to our newsletter, or communicate with us in any way (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of the Services.

Information We Collect

1. Device Information (Automatic Collection)

When you visit the Site, we automatically collect certain information about your device, including:

• IP address

• Browser type

• Time zone

• Cookies installed on your device

• Pages you view

• Referring websites or search terms

• How you interact with the Site

We refer to this as “Device Information.” This is standard for all websites and helps us improve user experience and detect potential misuse.

2. Personal Information You Provide

We may collect personal information you voluntarily provide, such as:

• Name and surname

• Shipping or billing address

• Email address

• Phone number

• Payment information (processed securely through third-party payment providers)

• Any information submitted through forms, orders, or direct communication

We use this information to fulfill orders, respond to inquiries, and provide customer support.

Why We Process Your Information

We process your data only when necessary to:

• Fulfill orders and deliver artwork

• Communicate with you

• Maintain and improve the Site

• Detect and prevent fraudulent activity

• Comply with legal obligations

Marketing and Newsletter Communications

If you subscribe to our newsletter or mailing list, we may use your email address to send updates about new artworks, product releases, exhibitions, special announcements, and other studio news.
You may unsubscribe at any time using the link provided in each email.

We do not sell or rent your personal information.

Your Rights

If You Are Located in South Africa (POPIA Rights)

You have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate information

• Request deletion of personal information (where legally possible)

• Object to certain processing activities

• Withdraw consent at any time (if processing is based on consent)

Requests may be submitted using the contact information at the end of this policy.

If You Are a Resident of the European Union (GDPR Rights)

You have the right to:

• Be informed

• Access your personal data

• Rectify inaccuracies

• Request erasure

• Restrict processing

• Data portability

• Object to processing

• Rights related to automated decision-making

If you make a purchase or contact us, we process your information to fulfill contracts or pursue legitimate business interests. Your information may be transferred outside Europe, including to South Africa, Canada, or the United States.

Links to External Sites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies when leaving our Site.

Information Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no internet transmission or storage system can be guaranteed 100% secure.

Legal Disclosure

We may disclose your information if required by law or if we believe that such action is necessary to:

• Comply with legal obligations

• Protect our rights or safety

• Prevent fraud

• Respond to government or law-enforcement requests

Contact Us

For questions about this Privacy Policy or to exercise your rights, you may contact us at:
ayandatloti.studio@gmail.com